At Lumetrix by SidhiLynx, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services.
1. Information We Collect
Personal Information
Name and email address for account creation
College, degree, branch, and batch information
Payment information (processed securely through third-party providers)
Username and encrypted password
Technical Information
JupyterLab server URLs and credentials (encrypted)
Code files and questions submitted for processing
Usage data including push/pull operations and timestamps
Device information and IP addresses for security purposes
2. How We Use Your Information
We use the collected information for the following purposes:
Providing and maintaining our PDF generation and code automation services
Processing your push and pull requests to JupyterLab servers
Generating flowcharts, algorithms, and documentation from your code
Sending service notifications and delivery confirmations via email
Managing your subscription and processing payments
Improving our services through usage analytics
Detecting and preventing fraud or security breaches
3. Data Security
We implement robust security measures to protect your data:
End-to-end encryption for sensitive data including server credentials
Secure HTTPS connections for all data transmission
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Encrypted backups for Dominator plan users
Secure deletion of temporary files after processing
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Code files and questions are retained for 90 days after processing. Generated PDFs and flowcharts are stored according to your plan:
Free Plan: 30 days
Hero Plan: 90 days
Dominator Plan: Indefinite with automatic backups
5. Third-Party Services
We use trusted third-party services for:
Payment processing (Stripe) - subject to their privacy policies
Email delivery services for notifications
Cloud infrastructure for service hosting
AI models for code generation and analysis
These services have access only to information necessary to perform their functions and are obligated to maintain confidentiality.
6. Your Rights
You have the right to:
Access your personal data and request a copy
Correct inaccurate or incomplete information
Request deletion of your data (subject to legal requirements)
Export your data in a machine-readable format
Opt-out of marketing communications
Withdraw consent for data processing
7. Cookies and Tracking
We use essential cookies for authentication and session management. Analytics cookies help us understand service usage and improve performance. You can control cookie preferences through your browser settings.
8. Children's Privacy
Our services are intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.
9. International Data Transfers
Your data may be transferred and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our service. Your continued use after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions, data access requests, or concerns, please contact our Data Protection Officer at: